Remarkable service. I ordered 2 rugs; one from another company and one from Rug Vista. The rug Vista one came yesterday. Haven't heard from the other yet.
This is the third item I bought from them. Everything came fast and was identical to the description on line.
Several years ago I bought a rug on line and it was described as hand woven but when it arrived I could see that it was obviously machine made. The sales staff didn't have a clue when I called them.
I thought I'd try one more time based on the return policy of Rug Vista.
I couldn't be happier with the product or service.